At VitaBrew Wellness, we strive to ensure that you are completely satisfied with your purchase. If you are not satisfied with your order, please review our Refund and Return Policy below.
1. Return Eligibility
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Certain types of goods are exempt from being returned, such as perishable items.
2. Return Process
To initiate a return, please contact us at support@vitabrewwellness.com within 14 days of receiving your order. We will provide you with instructions on how to return your item.
3. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
4. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at support@vitabrewwellness.com.
